What We Do

We truly are the INFANT HEARING SCREENING SPECIALISTS
IHSS provides a complete, turn-key solution to NHSP outsourcing, Screening, Data Management, Insurance Billing, and State Recertification Assistance—all of these services come together to provide the most complete newborn hearing screening solution for hospitals today.

IHSS has assisted hospitals with their program certifications and re-certifications since 2001. We have worked with all California Hearing Coordination Centers (HCC). In fact, many of our northern California hospitals participated in the pilot program for the new Data Management System (DMS). By developing good working relationships with the regional Hearing Coordination Centers, we are able to best integrate the latest language and standards into your policies and procedures and consistently meet and exceed expectations for the NHSP. Our staff provides screening 7 days per week, 365 days per year. We dedicate 2-3 regular screeners for each facility. Small staff size and minimal staff turnover allow us to be integrated with your team.

Our screeners receive annual competency evaluation that includes CA standards based testing. Additionally, our staff is constantly being measured against state standards for refer rates to ensure compliance with mandated refer rates.

Our data reporting is consistently rated to be outstanding by the HCCs. Our data staff is diligent in making sure the right information is delivered to the HCCs complete and on time.

IHSS uses Screening Auditory Brainstem Response (SABR) equipment the is more environmentally responsible and often takes less time with the patient than other systems. Minimizing the amount of time spent performing hearing screens allows mother and baby to spend more time together bonding and allows nursing and physician staff more access to their patients.

The proof is in our results. Our 3.1% average refer rate is well within CA state guidelines for referrals. Additionally, IHSS has a less than 0.03% waiver rate.

Why Outsource your NHSP?

  1. Personnel

    By outsourcing your newborn hearing screen program, you can improve your overall quality of care by putting your nursing staff back into direct patient care. Our staff is specifically trained to do hearing screens as well as handle the ever growing needs of Data Management for the NHSP.

  2. Equipment

    No capital, maintenance, or service costs. We provide our own equipment. IHSS has made a significant investment in bringing the latest technology to our facilities. In so doing, we have built an inventory of backup equipment that is readily available in the event of machine downtime. We are able to get back to screening within a few hours of the first report of machine difficulty. All of our equipment is calibrated to the manufacturers’ standards, removing concern about the quality and accuracy of the screening equipment.

  3. Increase Quality Assurance

    By outsourcing to IHSS, your program becomes part of one of the largest contract hearing screening providers in the U.S. We are able to utilize our vast experience in equipment, hospital environments, and data reporting to give you the best program possible.

  4. Multi-Disciplined Team with One Goal

    Our staff, from CEO to the newest hearing screener, always strives to provide the best service to benefit your infant population. Every employee at IHSS understands that they each play an important role in assisting those infants that need referral to diagnostic services.

  5. Regulatory Compliance

    Our program is in compliance with state and federal guidelines and rules such as the Joint Commission, CCS, HIPAA and the CA NHSP.

  6. Zero Hospital Costs

    The Hospital is only charged a low per baby fee for Medi-Cal patients. In most cases, this fee is covered by Medi-Cal reimbursement. In many cases, your facility can receive all of our services at nearly no cost! This is possible because we already have contracts with most major insurers and are able to submit claims directly to those insurers.